Privacy Policy

Effective Date: 04.08.2026

At Metallize, accessible at https://www.metallize.ro, protecting your personal data is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your full name, shipping address, email address, and phone number — submitted when placing an order or contacting us.

  • Payment Details: Payments are securely processed via third-party services like Stripe or other authorized platforms. We do not store your payment information.

  • Device & Usage Data: Including IP address, browser type, time spent on pages, and click behavior, collected automatically through cookies or analytics tools.

2. How We Use Your Data

We use the collected data to:

  • Process and fulfill your orders.

  • Communicate with you about your orders or inquiries.

  • Improve our website and product offerings.

  • Comply with legal obligations and ensure transaction security.

3. Sharing Your Data

Your information will never be sold. We may share it with trusted partners only when necessary, such as:

  • Delivery companies (for shipping your order).

  • Payment processors (to facilitate secure transactions).

  • Web analytics services (to help us improve our website).

All partners are GDPR-compliant and are required to maintain the confidentiality of your data.

4. Cookies & Tracking Technologies

We use cookies to improve your browsing experience. These small files help us:

  • Analyze site traffic.

  • Remember your preferences.

  • Offer a smoother, more personalized shopping experience.

You can manage cookie preferences through your browser settings.

5. Data Security

We implement strict security measures to protect your data from unauthorized access or disclosure. Our website uses HTTPS encryption and all transactions are protected via secure third-party systems.

6. Your Rights (GDPR)

If you are located in the EU, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent or object to data processing.

  • Lodge a complaint with a supervisory authority.

To exercise your rights, contact us at metallize.products@gmail.com

7. Retention Period

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or the content of those external websites.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us through our contact informations down below.